At Kemang88, we take the privacy and security of your personal data seriously. This Privacy Policy explains what information we collect, why we collect it, how it is used and stored, and the rights you have over your own data as a player on our platform. Please read this document carefully before registering an account or using our services.
These cards summarise our core privacy principles. They do not replace the full legal text — please read all sections below in full.
All data transmitted between your device and Kemang88's servers is protected by 256-bit SSL/TLS encryption — the same standard used by major financial institutions and e-commerce platforms across Malaysia.
Kemang88 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data exists to serve your account — full stop.
You have the right to access, correct, export, or request deletion of your personal data at any time. Submit a request to our support team and we will respond within 30 days.
We collect only the personal information that is strictly necessary to operate your account, verify your identity, process MYR transactions, and comply with applicable legal obligations. No unnecessary surveillance.
We retain your data only for as long as your account remains active or as required by applicable law. Transaction records are retained for a minimum of five (5) years for AML compliance purposes.
In the unlikely event of a data security incident that may affect your personal information, Kemang88 will notify affected Players promptly and take immediate remedial action in accordance with applicable data protection standards.
The table below provides a plain-language overview of the categories of data Kemang88 collects and the purpose of each category.
Full name, date of birth, nationality, MyKad or passport number. Used for KYC verification and age confirmation (21+).
Email address, phone number, and residential address (including city — e.g., Kuala Lumpur, Penang, Johor Bahru). Used for account communications and KYC address verification.
Payment method identifiers (bank account reference, e-wallet account name, card last four digits). Used solely to process MYR deposits and withdrawals. Full card numbers are never stored.
Payment method identifiers (bank account reference, e-wallet account name, card last four digits). Used solely to process MYR deposits and withdrawals. Full card numbers are never stored.
IP address, device type, operating system, browser type, session timestamps, and device fingerprint. Used for fraud detection, security monitoring, and platform optimisation.
Records of interactions with our support team via live chat and email. Used for quality assurance, dispute resolution, and continuous service improvement.
This Privacy Policy ("Policy") issued by Kemang88 ("the Company", "we", "us", "our") and applies to all individuals ("Player", "User", "your") who register an account on, access, or otherwise interact with the Kemang88 platform located at kemang88.cam, including any associated mobile applications, sub-domains, or digital services operated by the Company (collectively, "the Platform").
Kemang88 is committed to protecting the privacy and personal data of all Players. We recognise that the players who trust us with their information — whether they are based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, or anywhere else in Malaysia — deserve clear, honest, and actionable information about how their data is handled.
This Policy is to be read alongside the Kemang88 Terms & Conditions and Responsible Gambling Policy, both of which form part of the overarching legal framework governing your relationship with the Company.
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
Kemang88 collects Personal Data through several channels: directly from you at the point of registration and during account use; automatically via technical systems as you interact with the Platform; and from authorised third-party verification providers during the KYC process.
Data collected directly from you includes:
Data collected automatically includes:
Kemang88 processes your Personal Data on the basis of one or more of the following lawful grounds, depending on the specific nature and purpose of the processing activity:
Kemang88 uses the Personal Data we collect for the following purposes:
Kemang88 does not sell, rent, or commercially transfer your Personal Data to third parties. We may, however, share your data with the following categories of recipient where it is necessary to deliver our services or comply with legal obligations:
All third-party Data Processors engaged by Kemang88 are required to handle your Personal Data in accordance with strict data protection standards and are prohibited from using your data for any purpose other than the specific service they have been contracted to provide.
Kemang88 uses cookies and similar tracking technologies to enable essential Platform functionality, maintain session security, and gather aggregated analytics that help us improve the user experience.
Categories of cookies used on the Kemang88 Platform:
Kemang88 retains your Personal Data for the minimum period necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law.
Kemang88 implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
Subject to applicable law and certain conditions or exceptions, you have the following rights in relation to the Personal Data that Kemang88 holds about you:
| Right | What It Means | How to Exercise |
|---|---|---|
| Right of Access | Request a copy of the Personal Data Kemang88 holds about you. | Contact support with subject line "Data Access Request". |
| Right to Rectification | Request correction of inaccurate or incomplete Personal Data. | Update directly in account settings or contact support. |
| Right to Erasure | Request deletion of your Personal Data, subject to legal retention obligations. | Submit a deletion request via email to our support team. |
| Right to Portability | Receive your Personal Data in a structured, machine-readable format. | Contact support to request a data export file. |
| Right to Object | Object to processing based on legitimate interests, including direct marketing. | Opt out via account settings or contact support. |
| Right to Restriction | Request that we restrict processing of your data in certain circumstances. | Contact support with details of the restriction requested. |
Kemang88 will respond to all verified data rights requests within 30 calendar days. Where a request is complex or numerous, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reasons for it. We do not charge a fee for processing reasonable data rights requests.
The Kemang88 Platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect, process, or retain Personal Data from any person under the age of 21.
If we become aware that Personal Data has been collected from a person under 21 — whether through misrepresentation during registration or any other means — we will immediately close the relevant account, void any associated transactions, and securely delete all Personal Data associated with that account without delay.
If you have reason to believe that a minor has registered an account on the Kemang88 Platform, please contact our support team immediately so that we can take appropriate action. Kemang88 takes the protection of minors seriously and will act swiftly upon receipt of any credible report.
The Kemang88 Platform may, from time to time, reference or link to third-party services such as payment providers (e.g., Maybank2u, Touch 'n Go eWallet, DuitNow) in the context of payment instructions or account management guidance. These references are provided for informational purposes only.
Kemang88 has no control over the privacy practices or data handling policies of third-party websites or services and accepts no responsibility or liability for the manner in which those third parties collect, use, or protect your Personal Data. We strongly recommend that you review the privacy policy of any third-party service you interact with independently of the Kemang88 Platform.
Kemang88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we provide. When we make material changes to this Policy, we will update the "Effective Date" at the top of this page and, where practicable, notify registered Players via email or a prominent on-screen notification upon next login.
Your continued use of the Kemang88 Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised terms. We recommend reviewing this page periodically — at minimum once per quarter — to stay informed of any updates.
For all privacy-related enquiries, data rights requests, or concerns about how Kemang88 handles your Personal Data, please contact us through the following channels:
If you are not satisfied with our response to a privacy concern or data rights request, you may escalate the matter to the applicable data protection authority in your jurisdiction. Players in Malaysia should refer to the provisions of the Personal Data Protection Act 2010 (PDPA) and the relevant Malaysian regulatory authorities for guidance on how to exercise any applicable statutory rights.
Your personal data is protected by256-bit SSL encryption, never sold to third parties, and managed in strict compliance with applicable data protection standards. At Kemang88, we believe transparent privacy practices are a fundamental part of building a platform that Malaysian players can genuinely trust — whether you're placing a bet on the EPL from Kuala Lumpur or spinning a slot in Johor Bahru.
🔞 For players aged 21 and above only. Gambling involves financial risk — please play responsibly. By using the Platform, you confirm acceptance of this Privacy Policy and our Terms & Conditions.